Returns & Exchanges

At Wicked Brick, we want you to be completely satisfied with your display solutions; if your order isn't quite right, you can return unused items in their original protective film within 30 days of delivery.

1

Initiate Your Return

Contact our customer service team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

2

Pack Your Items

Carefully package your display cases or stands in their original packaging, ensuring all acrylic panels still have their protective film intact to prevent scratches during transit.

3

Ship to Wicked Brick

Affix your return label and drop the package off at your local courier; we recommend using a tracked service as we cannot be held responsible for items lost in the mail.

4

Receive Your Refund

Once our quality control team inspects the returned items and confirms they are in resaleable condition, we will process your refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing